Operational Risk Management (ORM)
The ORM service offering focuses on helping owners, operators and managers of mission critical facilities ensure long-term data center uptime. Managing the risk associated with mission critical environments implies that you have a program of best practices in operations, maintenance, and change management that aligns with your facility's mission. This includes ensuring that all documentation is accurate and intuitive, maintaining a rigorous operator training program and leveraging the massive amount of monitored data to make intelligent proactive decisions to mitigate risk and optimize operations. We partner with you to create a unique program that continuously manages the data center operation consistent with the expected outcomes of your mission.